Technical Support
We know how important technical support is at every stage of installation and use of our products. Therefore, we offer comprehensive assistance to ensure your full satisfaction and trouble-free use of our devices.
Instrukcje obsługi
The following instructions will help you ensure proper operation, safe use, and full use of the possibilities of JP Heater products.
Before installation and start-up, please carefully read the instructions to understand the safety guidelines and the device functions.
It is important to follow the given steps carefully to minimise the risk of damage or malfunction.
If you have any questions or need explanations, please contact our Technical Advisor.
JP Heater App
The application allows remote control and monitoring of JP Heater heating systems directly from your phone. It supports devices such as: JP Heater Combi, Air Heater. The user-friendly interface provides quick access to all application functions.
Technical requirements: Android 6.0 or newer/ iOS 11.0 or newer. Bluetooth or Wi-Fi connection for communication with the device.
Certyfikaty
Urządzenia JP Heater Combi są certyfikowane zgodnie
Instrukcje obsługi
The following instructions will help you ensure proper operation, safe use, and full use of the possibilities of JP Heater products.
Before installation and start-up, please carefully read the instructions to understand the safety guidelines and the device functions.
It is important to follow the given steps carefully to minimise the risk of damage or malfunction.
If you have any questions or need explanations, please contact our Technical Advisor.
JP Heater App
The application allows remote control and monitoring of JP Heater heating systems directly from your phone. It supports devices such as: JP Heater Combi, Air Heater. The user-friendly interface provides quick access to all application functions.
Technical requirements: Android 6.0 or newer/ iOS 11.0 or newer. Bluetooth or Wi-Fi connection for communication with the device.
Certificates
JP Heater Combi devices are certified according to CE and TUV standards, guaranteeing compliance with stringent European safety norms regarding both manufacturing quality and low emissions.
Technical Support Services include:
- Consultation: we are available to help you choose the best heating solution tailored to your needs.
- Installation and configuration: you receive professional assistance in installing and launching JP Heater devices, ensuring proper operation from the very beginning.
- Service: we ensure fast and efficient service. All warranty and post-warranty repairs are carried out in Poland.
- Technical assistance: in the event of any issues, our technical advisor is ready to quickly resolve any matters related to our devices.
- User and installation manuals: you receive all necessary materials to help you independently install and operate our devices
Technical Advisor for JP Heater
MSc Eng. Hubert Hawłas
A specialist in electronics and mechatronics who graduated from the Warsaw University of Technology and studied abroad. Thanks to a combination of technical knowledge and passion for DIY, he has earned a reputation as an expert in solving complex technical problems and completing intricate projects. He is the owner of Movado Camper workshop, specializing in outfitting and building expedition vehicles. He is also a lecturer at the Warsaw University of Technology, where he teaches students and participates in research projects.
Technical Advisor for JP Heater
MSc Eng. Hubert Hawłas
A specialist in electronics and mechatronics who graduated from the Warsaw University of Technology and studied abroad. Thanks to a combination of technical knowledge and passion for DIY, he has earned a reputation as an expert in solving complex technical problems and completing intricate projects. He is the owner of Movado Camper workshop, specializing in outfitting and building expedition vehicles. He is also a lecturer at the Warsaw University of Technology, where he teaches students and participates in research projects.
Why use our Ssupport?
- Professionalism: our technical advisor is a highly qualified specialist with extensive industry experience.
- Quick response: we guarantee a quick response time and effective problem-solving.
- Customer satisfaction: our priority is to ensure your full satisfaction with our products, which is why we approach each enquiry individually.
- Support in Polish and English: you can contact us in Polish or English.
Wybierz JP Heater – Niezawodne urządzenia w konkurencyjnej cenie!
Sprawdź naszą ofertę i wybierz dla siebie kompaktowy ogrzewacz wody i powietrza!